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Find the answers to some of our most frequently asked questions! Don’t see your question answered here? Reach out to us at hello@thesoarplanner.com

After checkout, you’ll receive an instant download link directly on the confirmation page and in your email inbox. If you created an account, you can also access all of your purchased files anytime inside your Account → Downloads section.

Our planners work beautifully with Goodnotes, Notability, Noteshelf, and other PDF annotation apps. They can be used on iPads, tablets, desktop computers, and phones—any device that supports interactive PDFs.

Our personal app of choice is Goodnotes.

Yes! You’re welcome to use your digital planner across all of your personal devices. Just make sure they’re connected to the same app or cloud system (such as iCloud or Google Drive) if you’d like your notes to sync.

You don’t need a stylus to use the planner, but it does give you the most natural, handwriting-friendly experience. You can still type, highlight, and organize everything easily using your finger or trackpad.

Yes! All Soar Planner digital planners are fully hyperlinked for smooth navigation. You can tap to jump between months, weeks, sections, or dashboards so planning feels intuitive and seamless.

Start by checking your spam or promotions folder, as emails can sometimes land there. If you still don’t see it, just email us at hello@thesoarplanner.com and we’ll resend your files right away.

Because digital files are delivered instantly and cannot be returned, all sales are final. If you ever experience an issue accessing your files, we’re always here to help you get everything working properly.

No, the digital planner cannot be shared. Each purchase includes a single-user license, which means the files are for your personal use only. Because digital products can be easily duplicated, sharing, gifting, or redistributing the files is not permitted. If someone you know would love the planner, feel free to share the link so they can purchase their own copy.